The Independent ends its association with LJ

[charmian]

Previously, the Independent, a British newspaper, used LJ to power the blogs of its journalists and certain other sections. Now, however, the Independent has decided to use Wordpress for its blogging needs.

This change was preceded by a move to Disqus for comments on articles. The Independent is also using Disqus for commenting on the new Wordpress blogs, which enables them to include Twitter mentions, as well as allowing for users to login to comment with Facebook and Twitter.

Anyway, the whole integration always struck me as strange, because for what the Independent needed, Wordpress MU (now integrated into the main WP) always seemed to make so much more sense, especially because it's so much easier to find people who can work on modifying and customizing WP.

Comments

[azurelunatic]

One could usually tell Indy users because they came off, not to mince words, like complete assholes in their Support requests. The phrase "well shut of them" comes to mind.

[charmian]

Whoa... I wonder why they were so unpleasant? How odd.

[azurelunatic]

There's a certain very typically British instinct to tear a new one for any company that's provided service that's bad in any fashion. And I would guess that LJ's somewhat steep learning curve is indistinguishable from bad service to a certain generation of the technically uncomfortable.

[charmian]

Hah, so they were upset about the bad service even before they had actually interacted with anyone associated with LJ? LJ and the technically uncomfortable... not a good match.

[azurelunatic]

A large number of them would approach technical support with the "Your product must be broken and horrible because I cannot use it as I would imagine that I should be able to use it, and therefore your entire company can go to perdition; I demand satisfaction!" attitude. This ... did not increase their popularity.