Update to the locked-entry comment situation

[charmian]

Regarding the situation with the LJ staff member posted about earlier:

The person whose entry was commented on by the LJ staff member, vulva, discussed the situation further here, and also pasted in the response LJ had to her complaint.

(BTW, apparently the comment the staff member left was "hi. *eyes open wide*
I'm watching." On an entry with a photograph of the journal owner and another person. That's not only breaking whatever policy they have of commenting on user journals, but damn creepy also.)

I'm somewhat surprised that LJ took an entire month to given any kind of response to a matter as serious as staff misconduct (as even in LJ's version of events, the staff member acted wrongly). Anyway, from this new info, what is definitely known is that when the staff member commented on the entry, its security status was public; however, it was not supposed to be so, according to the journal owner, and was still locked a week prior to the commenting.

Also, LJ's response to her letter seems to reference an entirely different entry, because the entry in question never had a 'friends only' banner, and the friends-only banner post appears to be still public on her journal.

Anyway, what I still find very bizarre is that multiple staff members witnessed this incident. Especially since this was known to multiple staff members at the time of the incident, why is it that it still took LJ a month to respond? It appears that LJ only got around to sending a detailed response after vulva commented in the news post.

Comments

[yvi]

Gosh, the "it took one whole month to respond" take this to a whole new level. That's just bad.

[charmian]

I know! I mean, and this was in a situation where multiple staff members were aware of the incident from the beginning. -_-

If LJ staff doesn't like how the LJ news comments sections have at times devolved into chaos, they need to stop giving people evidence the only way to get any response is to start a public outcry in the news comm.

[flourish]

Oh wow, it was vulva that this happened to?

Doubleplusungood. (I'm acquainted with her). She's definitely what one would call a "power user."

[foxfirefey]

That is, uh, actually way creepier than the hypothetical range of inappropriate comments I was imagining, especially when said by somebody who ostensibly has access to everything you have on the servers. Geez mateez. And the impressional effects of deleting it without comment/apology, regardless of the motivation behind it (aka, reportedly "quickly realized it was inappropriate"), would end up making it more creepy, not less. No wonder she's totally skeeved out!

[charmian]

Yeah.... and in some ways, the response LJ gave seems like it only raises more questions and concerns.

Now I'm wondering, is this the first time something like this has happened, or merely the first time someone has complained?